
WEBWAYONE LTD, Unit 11 Kingfisher Court
Hambridge Road, Newbury, Berkshire. RG14 5SJ
00 44 1635 231 514 support@webwayone.co.uk
DCM Troubleshooting:-
The panel dials but the DCM doesn’t respond correctly: there may be an issue with the DCM.
The panel doesn’t dial the DCM: Connect a Butt phone to the La/Lb interface (DCM) and attempt to dial it (any
number will suffice). If the DCM responds with a low tone this confirms the DCM is functioning correctly.
Serial BUS Integration
If Auto Take-On (refer WebWay IP/GPRS; GPRS/PSTN user manual) has been completed successfully but the alarm
panel is not recognising the SPT the Starburst Display and push buttons can be used to view the panel settings that have
been loaded into the SPT. The A and B buttons scroll backwards and forwards through the menus whilst the C button is
the read/modify button.
Scroll through to menu 9; press C once. The Starburst display will read:
PANEL = “PANEL TYPE”
The “Panel Type” should match the panel you are attempting to connect to the SPT. If this differs or returns “NONE”
contact WebWayOne Support (01635 231514). Alternatively you can program the SPT with the relevant “PANEL TYPE”
locally using the Push Buttons (A, B, C) and refer to Menu 9. The relevant settings are described within this manual.
The panel type is normally specified during the order process, and the relevant information loaded into the Site
Information at the ARC. If no panel type is specified at the order process stage the Panel Type will be defaulted to
“NONE”.
Supported Panels:
Galaxy Serial
Galaxy Ethernet
Galaxy G2
Galaxy External Telecoms
Galaxy 16 PLUS
Galaxy Digi
GE Aritech CD95
GE Aritech CD MPI (RS232)
GE Aritech ATS Digi
GE Aritech ATS Serial
Guardall
Guardall Digi
Cooper Menvier M series
Cooper Menvier TS Series
Scantronic 95 EN
DSC
Risco
Castle CareTech
Castle Digi
Texecom Premier
Hardwired Pin Inputs
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